Frequently Asked Questions

Cambridge Kitchen Solutions installs kitchens bought from Howdens, Wren, Wickes, Magnet, B&Q, DIY Kitchens, IKEA and other suppliers. Cambridge Kitchen Solutions is independent of those retailers.

Yes. The Cambridge Kitchen Solutions installation survey is free, and a written quotation follows once the proposed scope has been understood.

No. It complements the supplier’s design, measurement and specification process. Cambridge Kitchen Solutions reviews the room principally from an installation, preparation and sequencing perspective.

Plans are helpful but not essential for the first enquiry. If they are available, send them with photographs so the initial conversation can be more useful.

It depends on the room, kitchen, preparation and associated trades. The likely sequence and duration are discussed after the room and proposed scope have been reviewed.

Cambridge Kitchen Solutions works across Cambridge, Huntingdon, St Neots, St Ives and surrounding parts of Cambridgeshire. Send the project postcode if you are unsure.

Removal and preparation can be included where agreed. The survey helps identify what is likely to be required before fitting starts.

Cambridge Kitchen Solutions can coordinate the appropriately qualified trades required for the agreed installation. The quotation should make clear which work is included and who is responsible for it.

Cambridge Kitchen Solutions can prepare and coordinate the installation, but stone and other specialist surfaces normally require professional templating and fabrication by the relevant specialist.

A non-invasive survey cannot reveal everything behind the old kitchen. If hidden structural, plumbing or electrical issues appear after removal, the implications are discussed before additional work proceeds.

Supplier shortages or damage can affect the fitting sequence. Cambridge Kitchen Solutions will explain the practical impact, but replacement products remain the responsibility of the kitchen supplier and customer.

The quotation is based on the installation scope discussed after the survey. It should distinguish the Cambridge Kitchen Solutions work from supplier responsibilities and work being completed by others.

The survey helps establish the scope first. Availability, kitchen delivery and the required trade sequence must then be considered before dates are confirmed.

If the agreed scope changes or an unforeseen issue requires additional work, the practical and cost implications should be discussed before that work proceeds.

The applicable payment schedule, booking requirements and cancellation terms will be stated in the written quotation or agreement for the particular project.